CMS Info Systems cater to broad set of outsourcing requirements for banks, financial institutions, organized retail and e-commerce companies in India. The company’s integrated business platform is supported by customised technology and process controls, which enables it to offer its customers a wide range of tailored cash management and managed services solutions, while generating cross-selling opportunities and driving synergies and efficiencies across its business. The company also has a track record of successfully incubating and building multiple new service lines in areas adjacent to its business, which has allowed it to offer its customers a broader range of services and products, as well as realize synergies within its managed services business.

Its integrated service and product offering has enabled it to shift its business mix towards providing more integrated end-to-end services for its customers, which has meant that it is able to offer its customers lower pricing, more reliable service through a single point of accountability, improved advance planning of routes, faster reconciliation and improved days sales outstanding, which is a measure of the average number of days that it takes company to collect payment for sales, as well as increased customer loyalty and reduced customer turnover. Its ability to do this is demonstrated by its track record of winning large and complex end-to-end Brown Label deployment and managed services customer contracts and expanding the services it provides to its customers. Banks and other participants in India are increasingly also outsourcing their managed services needs, such as through Brown Label ATMs, where it deploys, maintain and manage ATMs on an end-to-end basis under a bank’s brand name, and other services, such as multi-vendor software solutions and remote monitoring, in order to drive better ATM management and accountability. 

Business area of the company

The company is a leading business services company catering to the BFSI, Retail and Logistic Sectors. The company enables banks and retail clients to efficiently serve hundreds of millions of consumers, leveraging its robust infrastructure and deep expertise. The company has a strong track record of solving complex challenges for banking, NBFC and retail clients with agility, passion, and relentless execution.

Solutions

• Hawkai: Its Vision AI Solution (RMS) is unleashing a new world of business insights through intelligent monitoring and precision across several live sites. A game-changer for businesses, transforming traditional CCTV systems into a smart, intuitive AI surveillance solution that thinks ahead.
• Retail 360: Optimizing day-to-day treasury operations through integrated technology solutions and improving store productivity through automation to deliver optimal working capital management and effective risk management.
• ALGO: Award-winning software solutions that enable seamless customer experience across the banks ATM network.

Services

• ATM Management Solutions: Its services include cash processing, cassette management, ATM replenishment, cash evacuation for banknote accepting/ recycling, day-end reporting, and reconciliation.
• Banking Automation: Its branch transformation solutions enable an effortless and automated consumer banking experience, from manufacturing to maintaining ATMs, currency recyclers, and self-service kiosks.
• Cash-In-Transit: The CMS Network interconnects bank branches and currency chests. It facilitates seamless and secure intra and inter-city bulk currency transits.
• Managed Services: It provides comprehensive management of ATM networks from start to finish through a single point of accountability. 
• Card Personalization: It offers comprehensive financial card issuance and management services for banks, including card personalization.

Major events and milestones

• 2008: Incorporation of Company as a private limited company, with the name of ‘Subhiksha Realty Private Limited’.
• 2009: The IT infrastructure management division of CMS Computers Limited was demerged and transferred to Company, pursuant to a scheme of arrangement approved vide an order of the High Court of Bombay dated April 24, 2009.
• 2009: Pursuant to a share subscription and shareholders agreement dated November 26, 2008, amongst CMS Computers Limited, Blackstone FP Capital Partners (Mauritius) V Limited, Ramesh Grover and certain other individuals/entities, the Company allotted two Equity shares for every three equity or preference shares of CMS Computers Limited as consideration of the demerger which resulted in Blackstone FP Capital Partners (Mauritius) V Limited acquiring 56.67% shareholding of the Company.
• 2011: The ATM and cash management division of CMS Securitas Limited was demerged and transferred to the Company; pursuant to a scheme of arrangement approved vide orders of the High Court of Bombay and High Court of Delhi dated October 25, 2010 and January 17, 2011, respectively.
• 2011: The Company acquired SIPL, through purchase of its entire shareholding pursuant to a share purchase agreement dated May 23, 2011 amongst SIPL, Anuj Puri, Anil Puri and the Company.
• 2013: The Company won a large order for ATM deployment in India from SBI, to deploy more than 7,850 ATMs.
• 2015: The IT and print division of the Company was demerged and transferred to CMS IT Services Private Limited, pursuant to a scheme of arrangement approved vide an order of the High Court of Bombay dated January 23, 2015.
• 2015: The Company was converted from a private limited company into a public limited company and consequently the name of the Company was changed to its present name ‘CMS Info Systems Limited’, pursuant to a fresh certificate of incorporation granted by the RoC on January 27, 2015.
• 2017: The Company acquired the business, assets and liabilities of Clover Transaction Systems Private Limited as a going concern, on an ‘as is where is’ basis and on slump sale basis, pursuant to a business transfer agreement.
• 2018: The Company acquired the business undertaking, assets and liabilities of door-step banking business vertical of banking division of Checkmate Services Private Limited a going concern and on a slump sale basis, pursuant to a business transfer agreement.
• 2020: The Company acquired 5,340 identified ATMs from Logicash Solutions Private Limited.
• 2020: The Company entered into a service level agreement with State Bank of India to install 3,000 ATMs.
• 2021: The Company won an order for remote monitoring of 9,520 ATMs from State Bank of India.
• 2021: The Company entered into a share purchase agreement with Hemabh Solutions, Hemalsinh Gohil, Abhijeet Lamture and Hemabh Solutions Private Limited.
• 2021: Listed on Indian bourses (NSE, BSE)
• 2023: Setup up a new manufacturing facility in Chennai for manufacturing of Banking Automation Products such as ATMs and Kiosks.
• 2023: Secured 30% ATMs across India through its proprietary award-winning security application ‘ALGO OTC’.
• 2023: Forayed into the production and manufacturing of Banking Automation products with its newly opened plant in Ambattur, Chennai.
• 2023: Completed the execution of ATM Managed Services of 5,200+ ATMs for Punjab National Bank (PNB) across 526 cities and towns in 26 states.
• 2024: One of few unique companies in India with 100% public shareholder base.
• 2026: Secured a contract worth Rs 1,000 crore from State Bank of India (SBI).
• 2026: Acquired ATM Managed Services business of Financial Software and Systems (FSS) for a purchase consideration of up to Rs 115 crore.