Datamatics Global Services (Datamatics) is a Digital Technologies, Operations, and Experiences company that enables hundreds of global enterprises to go Deep in Digital to enhance their productivity and customer experience to create a sustainable competitive advantage. With an AI-first approach, the company is passionate about creating a future where intelligent systems transform industry norms, propelling enterprises to new heights of efficiency, agility, and customer satisfaction.

It has established products in Intelligent Document Processing, Robotic Process Automation, AI/ML models, Smart Workflows, Business Intelligence, and Automatic Fare Collection. Datamatics caters to a diverse global clientele across Banking, Financial Services, Insurance, Healthcare, Manufacturing, International Organizations, and Media & Publishing. The company has a presence across some continents with significant delivery centres.

Business area of the company

The company enables enterprises to go Deep in Digital to boost their productivity, customer experience, and competitive advantage. The company’s portfolio spans across three pillars including Digital Technologies, Digital Operations, and Digital Experiences.

Technologies

• Datamatics.AI
• Enterprise Platforms
• Digital Transformation
• Digital Assurance
• Automatic Fare Collection
• Operations
• Digital Finance
• Automation
• Datamatics FINATO
• Digital Content

Products

• TruBot
• TruCap+
• TruBI
• TruAI Underwriting
• TruDiscovery
• FINATO
• TruAgent

Awards/ Achievements/ Milestones

1999

• Winner of the ESC ‘Most Innovative Software Product Award’

2000

• First Indian technology company to acquire controlling stake in a US listed data management company (Saztec International)

2004

• First Indian non-voice third party BPO company to get listed on BSE and NSE

2006

• Selected as Rising Star at 'The Global Outsourcing 100' 2006 Outsourcing World Summit
• Top 50 Best Managed Outsourcing Vendors by 'The Black Book of Outsourcing'

2007

• Won the IMC Ramkrishna Bajaj National Quality Award
• Ranked Third globally, amongst global document process outsourcing providers by 'The Black Book of Outsourcing
• First Indian company to have won the International Asia Pacific Quality Award in the Services Category

2009

• Received HR Super Achiever Award at Asia Pacific HRM Congress

2010

• Won the Information Week Edge Award for the project deployed for Finolex
• Datamatics’ customer won the InformationWeek EDGE - Enterprises Driving Growth
• Listed amongst the Global Top 20 Industry Specific BPO Service Providers in the Global Services 100 list
• Received Global HR Strategy Award & HR Leadership Award at Asia's Best Employer Brand Awards 2010

2011

• Ranked amongst the Global Top 20 Financial Management Service Providers by the International Association of Outsourcing Professionals (IAOP)
• Featured amongst the Global Top 10 Mid-Tier Industry Specific BPO Service Providers in the Global Services 100 list
• Datamatics and Blue Star win CSI 2011 Award for Excellence in IT

2012

• Won the Information Week Edge Award for the project deployed for BPCL
• Won the Information Week Edge Award for the project deployed for Tata Power
• CIGNEX Datamatics recognized for their contribution to the ICT industry in the state of Gujarat for the second year running
• Recognized as the fastest growing company amongst the listed software companies in India
• Datamatics wins four prestigious awards at WORLD HRD CONGRESS 2012

2013

• Datamatics features in the IAOP 2013 Global Outsourcing 100 List of the world’s best outsourcing providers. Datamatics was also featured in 8 more sub-lists released by IAOP
• Featured in the Global services 100 list
• Won the Information Week Edge Award for the project deployed for a client - Adani Group and got featured in the October issue of the InformationWeek (India) magazine
• Datamatics bags the 'Best Communications Campaign' award at the Corporate Excellence Awards 2013
• Datamatics gets the 'Most Valuable IT Software Company in India' award at the 4th Annual India Leadership Conclave & Indian Affairs Business Leadership Awards
• Won five prestigious awards at the 21st World HRD Congress

2014

• Datamatics received the Fastest Growing Indian Company Excellence Award - 2014 at the 6th International Achievers Summit held in Bangkok
• Won the Information Week Edge Award for providing cutting edge DMS solution for MMRDA
• Won the Information Week Edge Award for a process improvement project for a leading  private Insurance company
• Datamatics voted India’s Most Respected Software Company in Corporate Governance at the 5th Annual India Leadership Conclave & Indian Affairs Business Leadership Awards
• Datamatics enters the Leader Category for the 2014 IAOP Global Outsourcing 100

2015

• Datamatics received Award for Leveraging IT for Business Performance
• Datamatics awarded a Full Star in the Delivery Excellence category at IAOP 2015 Global Outsourcing 100 List
• Datamatics won the prestigious IMC-IT award in the category of ‘IT Products – Large’ for its product i-Bridge
• Datamatics made it to the Technology Fast 500TM ranking by Deloitte - a list that recognizes the fastest growing companies in Asia-Pacific
• Datamatics wins the coveted Global Achievers Award for Business Excellence at the 75th International Achievers Conference

2016

• Datamatics’ nSights bags the ‘Excellence in Industry Application’ Award at the Big Data & Analytics & Insights Summit
• Datamatics receives an award for its Health Insurance BPO Practices
• Datamatics wins CIO CHOICE 2016 honours & recognition in BI & DMS categories

2017

• Datamatics Fraud Detection solution was acknowledged at the NASSCOM Analytics Challenge
• Datamatics ranked in the Infotech sector list of Fortune India Next 500 Top Mid-Sized Companies of 2017
• Datamatics bags two prestigious awards at the Big Data, Analytics and Insights Summit Awards 2017 in Business Intelligence and RPA
• Datamatics bags the prestigious Asian Banker Technology Innovation Award 2017 in Singapore
• Datamatics recognized as the Fastest Growing Indian Company in the UK - GT-CII India Meets Britain Tracker 2017
• Datamatics awarded as the “Best Service Provider” at the ICICI prudential Annual TATVA awards 2017
• Datamatics wins 4 prestigious awards at the 25th WORLD HRD CONGRESS 2017
• Datamatics wins the CIO CHOICE 2017 Honor & Recognition title for the second consecutive year in DMS, BI and RPA categories

2018

• Datamatics awarded as the Best Solution led Client Win Partner at IBM Business Excellence Awards
• Datamatics recognized as the Best Cognitive Technology Provider by Computer Society of India, Mumbai
• Datamatics received special recognition at the IMC Digital Technology Awards
• Datamatics was honoured in the Services category at the 7th Global Economic Summit
• Datamatics was recognised as the ‘Best HR Organization to Work’ and was acknowledged for the ‘Best Talent Management Strategy’ at the 26th World HRD Congress
• Datamatics has been acknowledged with the CIO Choice 2018 Honour and Recognition in three categories - AI, BI, and DMS.

2019

• Datamatics wins the Golden Key Awards by MRSI - The Market Research Society of India
• Datamatics Wins IBS Intelligence Global FinTech Innovation Awards 2019
• Datamatics Wins 2019 IBM Asia Pacific excellence Awards
• Datamatics wins the Rail Analysis India Award 2019 for Automated Fare Collection technology
• Datamatics TruBot wins the CIO Choice 2019 Recognition for Robotic Process Automation
• Datamatics features in the IAOP 2019 Global Outsourcing 100 List of the world’s best outsourcing providers
• Datamatics recognized as India’s Best Company of the Year Awards by Berkshire Media, US
• Datamatics won IMC Digital Technology Award for TruBot and TruAI
• Datamatics won Gold and Bronze Awards at Asia Pacific Stevie Awards 2019 for TruBot and Virtual Reality Game Application for Alzheimer’s Patients

2020

• Datamatics won the UN Global Compact Network India Innovative Practices Award “Women at Work” 2020
• Datamatics awarded as Best D&I Award for Gender Diversity and Empowerment at Best Diversity and Inclusion Practices of Asia Seminar and Awards 2020
• Datamatics wins the CRN Excellence Awards 2020 in the Enterprise Mobility category
• Datamatics wins the CRN Excellence Awards 2020 in the Virtual Reality category
• Datamatics TruBot and TruCap+ won Silver and Bronze Awards at the Asia Pacific Stevie Awards
• Datamatics TruCap+ won People's Choice Stevie Awards at the American Business Awards 2020
• Datamatics recognized in the IAOP 2020 Global Outsourcing 100 List of the world’s best outsourcing providers
• Datamatics TruBot wins Gold Award at the Stevie Awards for Sales & Customer Service 2020
• Datamatics wins the Rail Analysis India Award 2020 for Automated Fare Collection technology

2021

• Datamatics has been awarded the Circle of Excellence (COE) for 'PSG Top Employer of the Year' and 'CSR Company of the Year' in the 12th Asia CEO Awards
• Datamatics has been recognized for 'Leadership in Customer Experience' in the 2021 Call Center Association of the Philippines Annual Event - Re-Igniting Growth in the Business Environment
• Datamatics TruBot wins IBS intelligence (IBSi) Global FinTech Innovation Award 2021 for the Most Innovative Use of Process Automation Award: Most Impactful Project
• Datamatics won the 2020 Golden Key Awards by MRSI - The Market Research Society of India
• Datamatics SBFC (India Geo) AWS case study recognized amongst 50 unique chosen ones in the “Platform as a Service (PaaS), Infrastructure as a Service (IaaS)” category by Nasscom
• Datamatics Ashapura case study recognized amongst 50 unique chosen ones in the “Software as a Service (SAAS)” category by Nasscom
• Datamatics TruBot won Bronze Stevie Award at the American Business Awards
• Datamatics won IMC Digital Technology Award 2020 for its Digital Workplace solution
• Datamatics has been recognized in the IAOP Global Outsourcing 100 List of the world’s best outsourcing providers

2022

• Datamatics features in the prestigious Circle of Excellence Awardee for the Wellness Company of the Year 2022 in the 13th Asia CEO Awards Philippines
• Datamatics awarded for best use of Tech in HR at the UBS Forum's HR Tech Summit and Awards 2022
• Datamatics named as ‘Leader’ in the IAOP 2022 Global Outsourcing 100 List
• Datamatics wins the Rail Analysis India Award 2022 for Automated Fare Collection technology for Innovation in Contactless Travel Solutions
• TruCap+ won Bronze Stevie Award at the American Business Awards

2023

• Datamatics Recognized as Forbes Asia 200 Best Under a Billion Companies 2023
• Datamatics won ET Ascent Business Leader of the Year 2022, under the category ‘Leveraging IT for Business Performance
• Datamatics named as ‘Leader’ in the IAOP 2023 Global Outsourcing 100 List
• Datamatics recognized in the prestigious UN Women WEP – India Awards 2023

2024

• Datamatics Wins Prestigious UN Women India, Women Empowerment Principles (WEPs) Award for Transparency & Reporting
• TATVA Award as “Best Service Provider” from ICICI Prudential Life Insurance for the year 2024
• FINTECH India Innovation Award 2024 in the Best Customer Experience Service category for Automated Fare Collection Services
• Bronze Award at the Annual Workplace Excellence Awards by iNFHRA
• Datamatics recognized amongst ‘Top 500 Value Creators 2023’ by Dun & Bradstreet
• DivHERsity awards for Top20 most innovative practices 2024
• Maharashtra Best Employer Brand Awards 2024
• Marksmen Daily - Most Preferred Workplaces in IT and ITES for 2024-25

2025

• Datamatics won Best Use of Technology 2024 at MRSI Golden Key Awards
• Datamatics won The Most Humane Organization award at MRSI Golden Key Awards
• Datamatics won India’s Top 100 Organisations in DEI Excellence 2025 – In Partnership with EY