The company was incorporated as ‘Oben General Insurance Limited’ at Pune, Maharashtra, under the Companies Act, 2013, pursuant to a certificate of incorporation dated December 7, 2016, issued by the Registrar of Companies, Maharashtra at Pune (RoC). Subsequently, pursuant to a resolution of its Board dated May 23, 2017 and a resolution of its Shareholders dated May 23, 2017, the name of the company was changed from ‘Oben General Insurance Limited’ to ‘Go Digit General Insurance Limited’, and a fresh certificate of incorporation under the Companies Act, 2013 was issued by the RoC on June 12, 2017.

The company is one of the leading digital full stack insurance companies, leveraging its technology to power what it focuses to be an innovative approach to product design, distribution and customer experience for non-life insurance products. Full-Stack Insurers are insurance firms that are fully licensed and controlled by a regulatory authority and perform sourcing, underwriting and servicing all in-house. Digital full stack insurers are insurance manufacturing companies that focus on integrating technology in their operations. The company offers motor insurance, health insurance, travel insurance, property insurance, marine insurance, liability insurance and other insurance products, which the customers can customize to meet his or her needs. As a digital full stack insurance company, it deploys a combination of insurance and technology solutions to assist in enrolment, insurance claims processing, underwriting, policy administration, data insights and fraud detection. The company also offer its products directly to customers through its website and through web aggregators. Since the commencement of its operations, in relation to its motor vehicle insurance, it has focused on underwriting policies and collecting data in states or areas containing prospective customers with more preferred risk profiles, in compliance with applicable data protection norms.

The company’s technology platform supports its product design by enabling the incorporation of a modular product architecture and provides the backbone for its application program interfaces (API), applications, portals and website that allow customers and partners to engage with it conveniently. Its insurance products, supported by its technology platform, help its customers to secure the right coverage to protect the things they love at a price that suits their budget and empower its distribution partners to improve their sales process and productivity. These technologies enable it to achieve underwriting in an efficient manner, which is a differentiator among insurers. Further, the company uses various data points when underwriting insurance for a new customer which will vary depending on the type of insurance. Relevant material data points may include the vehicle make, model, subtype and vehicle value, the address and name of the customer, the scope of coverage and the age of the customer.

Further harnessing its technology platform, it has developed predictive underwriting models that leverage the insights gathered by its data bank. Its predictive underwriting models aid it in determining and targeting the markets and customers in India that are expected to be more profitable and hence, allows it to accurately price its coverage. It also has modular APIs that allow it to share data between its systems and its partners’ third-party website and/or portal in a specified manner, allowing it to reduce human intervention. It integrates APIs in its business across products for policy issuance, policy servicing, payments and claims. Its blend of a simple and tailored customer experience, technological integration and pricing enjoys broad appeal, including for customers who are new to purchasing insurance. 

Business area of the company

The company is an insurance provider offering motor insurance, health insurance, travel insurance, property insurance, marine insurance, liability insurance and other insurance products, which customers can customize to meet their needs.

Key awards, accreditations or recognitions

• 2018: SKOCH Awards - SKOCH Order of Merit 2018.
• 2018: CB Insights Fintech Top 250 – Featured in List of Fastest-Growing Fintech Startups 2018.
• 2018: LinkedIn Top Start-ups 2018 – Ranked 5th.
• 2019: Asia Insurance Review’s Asia's Best General Insurance Company of the Year.
• 2019: Ranked among the Hottest Start-ups in India 2019 by LinkedIn.
• 2019: SKOCH Awards - SKOCH Order of Merit 2019.
• 2020: General Insurance Company of the Year at 24th Asia Insurance Industry Awards 2020.
• 2020: Part of the Fintech 250 List by CB Insights.
• 2020: Insurance Startup of the–Year - India by Insurance Asia Awards 2020.
• 2021: CB Insights Top 250 Fintech Companies Of 2021.
• 2021: ‘Digital Insurer of the Year’ award at Asia Insurance Industry Awards 2021 (By Asia Insurance Review).
• 2021: IFTA 2021 Award for Excellence in InsurTech.
• 2021: Most Innovative General InsurTech Company at Brand Awards 2021 (Global Brands Magazine).
• 2021: Great Place to Work-certified for the period March 2021– Feb 2022.
• 2022: Received “Startup of the Year-2022 (General Insurance)” award at “Startup Next 2022”.
• 2022: Received e4m D2C Award 2022 (By Exchange For Media).
• 2022: Received ‘Customer Service Initiative of the Year – India’ award by Insurance Asia Awards 2022.
• 2022: Received ‘Domestic General Insurer of the Year – India’ award by Insurance Asia Awards 2022.
• 2022: Received the “Best use of Technology to Enhance Customer Experience in InsurTech” award at the Quantic India CX Excellence Awards 2022.
• 2022: “A-rated” by Insurance Brokers Association of India.
• 2022: Received “Best Motor Insurance Coverage India 2022” award at World Economic Magazine Awards 2022.
• 2022: Received “Best Group Medical Insurance Cover India 2022” award at World Economic Magazine Awards 2022.
• 2022: Received “Best General Insurance Company India 2022” award at World Economic Magazine Awards 2022.
• 2022: Received “Fastest Growing General Insurance Company India 2022” award at World Economic Magazine Awards 2022.
• 2022: Received IFTA 2022 Excellence in Insurtech Award.
• 2023: Most Preferred Workplace-certified for the year 2023-2024.
• 2023: Great Place to Work-certified for the period December 2023– December 2024.
• 2023: Received certificate of excellence for “Most Effective Adoption of Technology – India” at the 4th emerging Asia Awards, 2023.
• 2023: Received the “Auto Insurance Initiative of the Year – India” and “Health Insurance Initiative of the Year – India” awards at the Insurance Asia Awards 2023.
• 2023: Received the “Best Use of Social Media for Customer Education” award at the 2nd Annual CX Excellence Awards 2023.
• 2024: Ranked 7th in the Top Tech Startup category at the Ambition Box Employee Choice Awards 2024.
• 2024: Received “Innovative InsureTech Platform” award at the FinTech Festival India Awards.
• 2024: Received “Best General Insurance Company”, “Best Insurance Claims Experience” and “Best Health Insurance Claims” awards at the Global Brand Awards 2024.
• 2024: Received the “Best Brand Building Campaign (General Insurance)” and “Technology Champion of the Year (General Insurance)” awards at the 2nd Edition BFSI Leadership Awards 2024.
• 2024: Ranked 146th in the Burgundy Private Hurun India 500 Most Valuable Companies List 2023.

Major events and milestones

• 2016-17: Incorporated as a public limited Company to carry on general insurance including health insurance business in India.
• 2017-18: Investment by Go Digit Infoworks Services Private Limited, one of its Promoters.
• 2017-18: Received approval from IRDAI for doing general insurance business in India including health insurance.
• 2018-19: Further investment by Go Digit Infoworks Services Private Limited, one of its Promoters.
• 2019-20: Investment by A91 Emerging Fund I LLP, TVS Shriram Growth Fund 3, Faering Capital India Evolving Fund II and Faering Capital India Evolving Fund III.
• 2019-20: Launched cash benefit policy for those infected with Covid-19.
• 2020-21: Further Investment by A91 Emerging Fund I LLP, TVS Shriram Growth Fund 3, Faering Capital India Evolving Fund II and Faering Capital India Evolving Fund III. Valuation of the Company stood at $1.93 billion.
• 2021-22:  Investment by Faering Capital Growth Fund III, Faering Capital International Growth Fund III and Wellington Hadley Harbor AIV Master Investors (Cayman) III, Ltd., Ithan Creek Master Investors (Cayman) L.P. and other investors. Valuation of the Company stood at $3.53 billion.
• 2022-23 Investment by Peak XV Partners Growth Investments III (formerly known as SCI Growth Investments III), 360 ONE Monopolistic Market Intermediaries Fund (formerly known as IIFL Monopolistic Market Intermediaries Fund) and 360 ONE Special Opportunities Fund – Series 8 (formerly known as IIFL Special Opportunities Fund – Series 8). Valuation of the Company stood at $3.58 billion.