HDFC Bank Ltd. is one of India’s leading private banks and was among the first to receive approval from the Reserve Bank of India (RBI) to set up a private sector bank in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
Business area of the Bank
HDFC Bank caters to a wide range of banking services covering commercial and investment banking on the wholesale side and transactional / branch banking on the retail side. The bank has three key business segments: Wholesale Banking, Treasury and Retail Banking.
Wholesale Banking-: The Bank's target market is primarily large, blue-chip manufacturing companies in the Indian corporate sector and to a lesser extent, small & mid-sized corporates and agri-based businesses. For these customers, the Bank provides a wide range of commercial and transactional banking services, including working capital finance, trade services, transactional services, cash management, etc. The bank is also a leading provider of structured solutions, which combine cash management services with vendor and distributor finance for facilitating superior supply chain management for its corporate customers. Based on its superior product delivery / service levels and strong customer orientation, the Bank has made significant inroads into the banking consortia of a number of leading Indian corporates including multinationals, companies from the domestic business houses and prime public sector companies. It is recognised as a leading provider of cash management and transactional banking solutions to corporate customers, mutual funds, stock exchange members and banks.
Treasury-: Within this business, the bank has three main product areas - Foreign Exchange and Derivatives, Local Currency Money Market & Debt Securities, and Equities. With the liberalisation of the financial markets in India, corporates need more sophisticated risk management information, advice and product structures. These and fine pricing on various treasury products are provided through the bank's Treasury team. To comply with statutory reserve requirements, the bank is required to hold 25% of its deposits in government securities. The Treasury business is responsible for managing the returns and market risk on this investment portfolio.
Retail Banking-: The objective of the Retail Bank is to provide its target market customers a full range of financial products and banking services, giving the customer a one-stop window for all his/her banking requirements. The products are backed by world-class service and delivered to customers through the growing branch network, as well as through alternative delivery channels like ATMs, Phone Banking, NetBanking and Mobile Banking. The HDFC Bank Preferred program for high net worth individuals, the HDFC Bank Plus and the Investment Advisory Services programs have been designed keeping in mind needs of customers who seek distinct financial solutions, information and advice on various investment avenues. The Bank also has a wide array of retail loan products including Auto Loans, Loans against marketable securities, Personal Loans and Loans for Two-wheelers. It is also a leading provider of Depository Participant (DP) services for retail customers, providing customers the facility to hold their investments in electronic form.
Achievements/ recognition
2007
- Dun & Bradstreet - American Express Corporate Best Bank Award 2007 - 'Corporate Best Bank' Award
- The Bombay Stock Exchange and Nasscom Foundation's Business for Social Responsibility Awards 2007 - 'Best Corporate Social Responsibility Practice' Award
- Outlook Money & NDTV Profit - Best Bank Award in the Private sector category
- The Asian Banker Excellence in Retail Financial Services Awards - Best Retail Bank in India
- Asian Banker - Its Managing Director Aditya Puri wins the Leadership Achievement Award for India
2008
- Finance Asia Country Awards for Achievement 2008 - 'Best Bank and Best Cash Management Bank'
- CNN-IBN - 'Indian of the Year (Business)'
- Nasscom IT User Award 2008 - 'Best IT Adoption in the Banking Sector'
- Business India - 'Best Bank 2008'
- Forbes Asia - Fab 50 companies in Asia Pacific
- Asian Banker Excellence in Retail Financial Services - Best Retail Bank 2008
- Asiamoney - Best local Cash Management Bank Award voted by Corporates
- Microsoft & Indian Express Group - Security Strategist Award 2008
- World Trade Center Award of honour - For outstanding contribution to international trade services.
- Business Today-Monitor Group survey - One of India's 'Most Innovative Companies'
- Financial Express-Ernst & Young Award - Best Bank Award in the Private Sector category
- Global HR Excellence Awards - Asia Pacific HRM Congress: - 'Employer Brand of the Year 2007 -2008' Award - First Runner up, & many more
- Business Today - 'Best Bank' Award
2009
- Business Standard Best Banker Award - Mr. Aditya Puri, MD, HDFC Bank
- Fe Best Bank Awards 2009 - Best Innovator of the year award for its MD Mr. Aditya Puri - Second Best Private Bank in India - Best in Strength and Soundness Award
- Euromoney Awards 2009 - 'Best Bank in India'
- Economic Times Brand Equity & Nielsen Research annual survey 2009 - Most Trusted Brand - Runner Up
- Asia Money 2009 Awards - 'Best Domestic Bank in India'
- IBA Banking Technology Awards 2009 - 'Best IT Governance Award - Runner up'
- Global Finance Award - 'Best Trade Finance Bank in India for 2009
- IDRBT Banking Technology Excellence Award 2008 - 'Best IT Governance and Value Delivery'
- Asian Banker Excellence in Retail Financial Services - 'Asian Banker Best Retail Bank in India Award 2009'
2010
- Outlook Money 2010 Awards - Best Bank
- Businessworld Best Bank Awards 2010 - Best Bank (Large)
- Teacher's Achievement Awards 2010 (Business) - Mr. Aditya Puri
- The Banker and PWM 2010 Global Private Banking Awards - Best Private Bank in India
- Economic Times Awards for Corporate Excellence 2010 - Business Leader of the Year - Mr. Aditya Puri
- Forbes Asia - Fab 50 Companies - 5th year in a row
- NDTV Business Leadership Awards 2010 - Best private sector bank
- The Banker Magazine - World's Top 1,000 Banks
- MIS Asia IT Excellence Award 2010 - BEST BOTTOM-LINE I.T. Category
- Dun & Bradstreet Banking Awards 2010 - Overall best bank, Best private sector bank, Best private sector bank in SME Financing
- Institutional Investor Magazine Poll - HDFC Bank MD, Mr. Aditya Puri among ‘Asian Captains of Finance 2010’
- IDRBT Technology 2009 Awards - IT Infrastructure, Use of IT within the Bank and Runners-up - IT Governance (Large Banks)
- ACI Excellence Awards 2010 - Highly Commended - Asia Pacific HDFC Bank
- FE-EVI Green Business Leadership Award - Best performer in the banking category
- Celent's 2010 Banking Innovation Award - Model bank Award
- Avaya Global Connect 2010 - Customer Responsiveness Award - Banking & Financial Services category
- Forbes Top 2000 Companies - HDFC Bank at 632nd position and among 130 global high performers
- Financial Express - Ernst & Young Survey 2009-10 - Best new private sector bank, Best in growth and Best in strength
- Asian Banker Excellence Awards 2010 - Best retail bank in India, Excellence in automobile lending, Best M&A integration and technology implementation
- The Asset Triple A Awards - Best cash management bank in India
- Euromoney Private Banking and Wealth Management Poll 2010 - Best local bank in India (second year in a row), Best private banking services overall (moved up from No. 2 last year)
- Financial Insights Innovation Awards 2010 - Innovation in branch operations - server consolidation project
- Global Finance Award - Best trade finance provider in India for 2010
- 2 Banking Technology Awards 2009 - Best risk management initiative and Best use of business intelligence
- SPJIMR Marketing Impact Awards (SMIA) 2010
- Business Today Best Employer Survey - Listed in top 10 best employers in the country
2011
- CNBC TV18's Best Bank & Financial Institution Awards - Best Bank and Mr. Aditya Puri, for outstanding finance professional
- Dun & Bradstreet Banking Awards 2011 - Best private sector bank - SME Financing
- ISACA 2011 award for IT Governance - Best practices in IT Governance and IT Security
- IBA Productivity Excellence Awards 2011 - New Channel Adopter (Private Sector)
- DSCI (Data Security Council of India) Excellence Awards 2011 - Security in bank
- FINANCE ASIA Country Awards 2011: India - Best bank, best cash management bank and best trade finance bank
- Asian Banker - Strongest bank in Asia Pacific
- Bloomberg UTV's Financial Leadership Awards 2011 - Best bank
- IBA Banking Technology Awards 2010 - Technology bank of the year, best online bank, best customer initiative, best use of business intelligence, best risk management system and runners up - best financial inclusion
- IDC FIIA Awards 2011 - Excellence in customer experience
2013
- Best Internet Bank - Winner
- Best Customer Management Initiative - Winner
- Best use of Mobility Technology in Banking
2014
- Business Today - KPMG Study 2014
- Dun & Bradstreet - Polaris Financial Technology Banking Awards 2014
- Forbes Asia
2015
- Business Today Award
- National Payments Excellence Awards 2015
- Forbes Asia
- AIMA Managing India Awards 2015
- Finance Asia poll on Asia's Best Companies 2015
- J. P Morgan Quality Recognition Award
2016
- Institutional Investor All-Asia Executive Team ranking 2016
- BrandZ Top 50 Most Valuable Indian Brands
- Cisco-CNBC TV 18 Digitizing India Awards
- IBA Awards
- NABARD Award
2017
- Business India 19th Best Bank survey
- Forbes Asia's 13th Fab 50 Companies List
- BrandZ Top 50 Most Valuable Indian Brands
- The Asset Triple A Asia Infrastructure Awards 2017
- Asiamoney India Banking Awards 2017
2019
- UTI MF - CNBC TV18 Financial Advisor Awards 2018-19
- Euromoney Awards for Excellence 2019
- Business Today - Money Today Financial Awards 2019
- Nasscom DSCI Excellence Awards 2019
- Business Today - Money Today Financial Awards 2019
2020
- Asiamoney Best Bank Award 2020
- CNBC-TV18 India Business Leader Awards (IBLA) 2019-20