The company was incorporated on June 3, 2006 as a private limited company under the Companies Act 1956, with the name ‘Le Travenues Technology Private Limited’, pursuant to a certificate of incorporation granted by the Registrar of Companies, National Capital Territory of Delhi and Haryana situated at New Delhi. Further to the conversion of the Company to a public limited company and as approved by the company’s Shareholders pursuant to a special resolution dated July 29, 2021, the name of the company was changed to ‘Le Travenues Technology Limited’ and the Registrar of Companies, Delhi and Haryana (RoC) issued a fresh certificate of incorporation on August 3, 2021.
The company is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. Its vision is to become the most customer-centric travel company, by offering the best customer experience to its users. Its focus on travel utility and customer experience for travellers in the ‘next billion user’ market segment is driven by technology, cost-efficiency and its culture of innovation. Its OTA platforms allow travellers to book train tickets, flight tickets, bus tickets and hotels, while providing travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information, including train PNR status and confirmation predictions, train seat availability alerts, train running status updates and delay predictions, alternate route or mode planning, flight status updates, automated web check-in, bus running status, pricing and availability alerts, deal discovery, destination content, personalized recommendations, instant fare alerts for flights, AI-based travel itinerary planner and automated customer support services.
The company is the leading OTA for the ‘next billion users’, with its focus on localized content and app features that aim at solving problems of Tier II/ Tier III travellers. It has significant penetration in the ‘next billion user’ market. ‘Next billion users’ refers to an existing as well as anticipated market of ‘new to Internet’ users that includes all non-Tier I market demand i.e., all travel demand originating from and/or concluding in Tier II, III and rural areas in India as well as ‘new to Internet’ users emerging from middle and lower income groups of Tier I cities.
Business area of the company
The company is an online travel agency (OTA) that enables travellers to book train, flight, and bus tickets as well as hotels via its OTA platforms under the brand name ‘ixigo’. The company's list of services includes PNR status and confirmation predictions, train seat availability alerts, train running status updates and delay predictions, alternative route or transportation planning, flight status updates, automated web check-in, bus running status, price and availability alerts, deal discovery, destination content, personalized recommendations, instant fare alerts for flights, AI-based travel planning service and automated customer support.
Key awards, accreditations and recognition
- 2007: Recognised in the ‘100 IT Innovators List’ in the Market Facing Innovation – Startup Category by NASSCOM.
- 2009: Received a certificate of appreciation for being the finalist at the Manthan Award South Asia 2009 for e-business and commerce category.
- 2010: Recognised for outstanding work in the Emerge 50 Start-up Category by NASSCOM.
- 2010: Awarded the ‘Entrepreneurial Excellence Award 2010’ by TIE Delhi - Lumis Partners.
- 2013: Awarded the ‘Best Mobile Application/Content: Travel’ at MOBBY’s Awards for Excellence in Mobile Entertainment and Technology.
- 2013: Awarded the ‘Best Applications/Content Development Platform: Android’ at MOBBY’s Award for ixigo trains app.
- 2013: Recognised among the ‘Top 15 Awesome Startup Workplaces in India’ by Yourstory.in.
- 2014: Received certificate of recognition for creating an intuitive automated application for updates on train and flight status, for ‘ixigo PNR status’, at the mBilionth Award South Asia.
- 2014: Awarded ‘Animation Silver’ for Content Marketing Strategy at the DMAI Awards.
- 2014: Awarded under the Best App developed/Product/Services/Corporate/Films/TV Shows category at the Indian Digital Media Awards 2014 for ‘ixigo PNR status’.
- 2015: Received certificate of recognition for being a mobile based comprehensive travel application that provides all the information that a traveller needs to plan a trip at the mBillionth Awards South Asia.
- 2015: Awarded the ‘Social, CRM & Loyalty: Social’ for Travel Hacks – Viral Marketing Campaign for website, www.ixigo.com at the Marketing Innovation Awards by DMAI.
- 2017: Awarded People’s Choice Runner-up award for ‘Travel Innovation’ under the Launch Competition by Phocuswright Innovation.
- 2018: Awarded the ‘Best UI/UX App’ at the India App Summit Awards.
- 2018: Received a certificate of recognition for ‘FT 1000 High-Growth Companies Asia-Pacific 2018’ by Financial Times and Statista.
- 2019: Awarded the ‘Travel and Tourism Business of the Year’ at the Small Business Awards.
- 2019: Awarded the ‘Best Small Budget Marketing Campaign’ at the ET Brand Equity Shark Awards – for the campaign ‘Hotel Etiquette - Stuff you can take from hotels.
- 2020: Featured in the ‘Economic Times - India’s Growth Champions 2020’.
- 2020: Awarded the ‘New Code of Work Awards’ for Mid-Size Enterprise by Wheebox and PeopleStrong.
- 2021: Awarded ‘Silver Digital Content Award’ for the In-house Content Campaign at the 11th India Digital Awards, presented by IAMAI.
- 2022: Awarded the ‘2022 DMA Asia Echo Award’ for ixigo’s marketing campaign ‘Project COV-ERALL’.
- 2023: Awarded the ‘e-commerce platform of the year’ for travel and hospitality at the ET Retail eDNA Awards.
- 2023: Awarded the ‘pride of India brands – the best of north awards 2023’ by Exchange4media.
- 2023: Awarded the ‘gold award’ for travel and tourism at the ET Brand Equity Awards.
- 2024: Awarded the ‘meaningful brand’ at TiE – Havas Meaningful Brands Awards.
Major events and milestones
- 2007: Launched meta-search website for flights.
- 2008: Launched meta-search website for hotels.
- 2011: Launched ixigo flights app.
- 2012: Launched a trip planner.
- 2013: Launched the ixigo-trains mobile application for android.
- 2014: Launched first train utility features on the ixigo-trains mobile application.
- 2017: Launched train bookings.
- 2017: Unveiled TARA, an artificial intelligence driven personal travel assistant.
- 2017: Launched ‘ixigo money’.
- 2017: Launched bus bookings.
- 2019: Transition from meta-search model to OTA model.
- 2020: Launched ‘ixigo assured’.
- 2020: Started a help center and launched an updated version of TARA.
- 2021: Acquired 83.68% of the issued, subscribed and paid-up equity share capital of erstwhile subsidiary, Confirm Ticket.
- 2012: Acquired the business of AbhiBus on a slump sale basis.
- 2022: Acquired additional 6.40% of the issued, subscribed and paid-up equity share capital of erstwhile subsidiary, Confirm Ticket.
- 2022: Acquired 53.22% of the issued, subscribed and paid-up equity share capital of FreshBus.
- 2023: Launched co-branded travel credit card in association with AU Small Finance Bank.
- 2023: Launched ‘ixigo assured’ for international travel.
- 2023: Launched ‘ixigo plan’ generative AI trip planner.
- 2023: Launched hotel bookings on website.
- 2023: Launched ‘ixigo assured flex’ for flights and train.
- 2024: Amalgamation between the company and erstwhile subsidiary, Confirm Ticket pursuant to the Scheme of Amalgamation.