Plada Infotech Services was incorporated as ‘Plada Infotech Services Private Limited’ under the Companies Act, 1956, pursuant to a certificate of incorporation dated October 23, 2010, issued by the RoC. Thereafter, the company was converted from a private limited company to a public limited company, pursuant to a special resolution passed by the shareholders of the company on April 27, 2023 and the name of the company was changed from ‘Plada Infotech Services Private Limited’ to ‘Plada Infotech Services Limited’ vide fresh certificate of incorporation dated May 11, 2023 issued by the RoC.

The company is engaged in Business Process Outsourcing (BPO) services specializing in the area of support services solutions. The company provides wide ranges of support services such as Call Centre, Contact Point Verifications, Site Visits, Document check/ Pickup, E-KYC, Skip Tracing, Employee Back Check, Staffing Solutions, Payroll Management, Payment Collections (soft), AMC Booking Services etc. to its clients and specializes in providing End to End solutions to customers/ clients. 

It specializes in delivering comprehensive BPO services tailored to its clients' specific needs. Its focus is on exceeding delivery standards and providing high-quality solutions using the latest technology and industry best practices. With a team of skilled professionals, it offers a diverse range of services to support various aspects of its clients' business operations. The company's business operations span across various regions within India, with a notable concentration of business activities in the states of Maharashtra and Tamil Nadu. While the company's presence is pan-India, a significant portion of its revenue is generated from these two states, showcasing the company's strong market presence and engagement within these regions. 

The company currently operates solely within the boundaries of India and does not have any business activities, subsidiaries, or operations in foreign countries. The company's focus remains on its domestic operations, ensuring efficient service delivery and customer satisfaction within the Indian market. The company maintains well-defined and established business agreements with all of its clients. These agreements outline the terms, scope, and responsibilities of both the company and its clients, ensuring clear expectations and a harmonious working relationship. It is noteworthy that the company does not employ contractual employees within its organizational structure. This strategic choice is aligned with the company's commitment to maintaining a stable and reliable workforce that is directly associated with its operations and values.

Business area of the company

The company is engaged in Business Process Outsourcing (BPO) services specializing in the area of support services solutions.

History and milestones 

• 2010: The Company was incorporated as ‘Plada Infotech Services Private Limited’.
• 2011: The Company has entered into Business Agreement with one of the top 10 client.
• 2013: The Company has acquired 99% stake in Uphaar Cards Private Limited, making it a Subsidiary Company.
• 2013: The Company has entered into Service Agreement with one of the top 10 client.
• 2016: The Company has entered into Business Agreement with a leading Bank.
• 2018: The Company has been awarded with Preferred Launches Superero from Amazon.
• 2020: The Company has been awarded as Future Maker in Financial Year 2020 Global Channel Parner Summit of Alibaba.
• 2020: Company has been awarded as winner for the The Star Performer - Seller Affiliate in the Highest Selection per Seller Criteria from Amazon.
• 2022: The Company has been certified as Authorised Service Partner by One Assist Consumer Solution Private Limited.
• 2023: The Company has entered into Partnership Agreement with 4th Wave Inc., Toronto, Canada.
• 2023: The Company was converted into Public Limited Company vide fresh certificate of incorporation dated May 11, 2023 and consequential change in the name of Company from Plada Infotech Services Private Limited to Plada Infotech Services Limited.