Sagility India was originally incorporated as ‘Berkmeer India Private Limited’ as a private limited company under the Companies Act, 2013 pursuant to a certificate of incorporation dated July 28, 2021, issued by the Registrar of Companies, Karnataka at Bengaluru. Subsequently, pursuant to a resolution passed by its Shareholders at the EGM held on August 25, 2022 the name of the company was changed to ‘Sagility India Private Limited’ and a fresh certificate of incorporation was issued by the Registrar of Companies, Karnataka at Bengaluru on September 13, 2022. Subsequently, the company was converted from a private limited company to a public limited company, pursuant to a special resolution passed by its Shareholders at the EGM held on May 21, 2024 and the name of the Company was changed to ‘Sagility India Limited’, and a fresh certificate of incorporation was issued to the Company by the RoC, on June 20, 2024.

It provides technology-enabled business solutions and services to clients in the U.S. healthcare industry. It is a pure-play healthcare focused services provider, and its clients include Payers (U.S. health insurance companies, which finance and reimburse the cost of health services) and Providers (primarily hospitals, physicians, and diagnostic and medical devices companies). Its services to Payers cater to various aspects of their operations including (i) core benefits administration functions such as claims management, enrolment, benefits plan building, premium billing, credentialing, and provider data management and (ii) clinical functions such as utilization management, care management, and population health management.

Its services to Providers include revenue cycle management functions such as financial clearance, medical coding, billing, and accounts receivable follow-up services. Additionally, it also provides some of the services that it provides to Payers to pharmacy benefit managers (PBMs) that manage prescription drugs for Members (i.e., insured persons) under health insurance plans. It delivers these services leveraging its tools and platforms, as needed, through its capable talent pool from its five global service delivery locations in India, the Philippines, the U.S., Jamaica and Colombia.

Business area of the company

Sagility India provides technology-enabled business solutions and services to clients in the U.S. healthcare industry

Services of the company

Payer services 

• Claims management
• Payment integrity
• Clinical management

Provider services

• Revenue Cycle Management (RCM)

Awards, accreditations, and recognition

• 2024: Certified with 11th rank in the category of ‘dream companies to work for’ at the 32nd edition of World HRD Congress.
•  2024: Awarded the ‘best organisation for women 2024’ by ET Now, the Times Group.
• 2023: Won the ‘sustainable initiative of the year 2023’ award at the 2nd edition of Sustainability Summit & Awards 2023 by USB Forums. 
• 2023: Ranked as a ‘major contender’ by Everest Group in the Revenue Cycle Management Operations PEAK Matrix Assessment. 
• 2023: Ranked as a ‘major contender’ by Everest Group in the Clinical and Care Management Operations –Services PEAK Matrix Assessment. 
• 2023: Identified as ‘Leader’ by Everest Group in the Healthcare Payer Operations PEAK Matrix Assessment.
• 2023: Ranked as a ‘leader’ by Avasant in the Clinical Services Business Process Transformation Radar View Report. 
• 2022: Recognised as ‘top organizations with innovative HR practices’ at the 21st edition of Asia Pacific HRM Congress Awards by Times Ascent.
• 2022: Awarded ‘HR team of the year’ at the 21st edition of Asia Pacific HRM Congress Awards by Times Ascent. 
• 2022: Received the award for ‘promoting health in the workplace’ at the 21st edition of Asia Pacific HRM Congress Awards by Times Ascent.
• 2022: Ranked as a ‘major contender’ by Everest Group in the Healthcare Customer Experience Management in North America PEAK Matrix.

History and milestones

• 2024: The company acquired 100% shareholding of Sagility Philippines B.V. (along with its branch in Philippines).
• 2024: The company acquired 100% shareholding of Sagility (US) Holdings Inc (along with its downstream subsidiaries).
• 2024: Its Subsidiary, Sagility LLC acquired 100% shareholding of Birch Technologies, LLC (formerly known as Birch Technologies,Inc.), pursuant to which it became an indirect Subsidiary of the company
• 2023: Its Subsidiary, Sagility LLC acquired 100% shareholding of Sagility Payment Integrity Solutions LLC (formerly known as Delvin Consulting Inc.), pursuant to which it became indirect Subsidiary of the company
• 2022: Its Subsidiary, Sagility (US) Inc. (formerly known as Betaine (US) Bidco Inc.) acquired 100% shareholding of Sagility Operations Inc. (formerly known as HGS Healthcare Operations Inc.) (along with its downstream subsidiaries).
• 2022: Its Subsidiary, Sagility (Jamaica) Limited (formerly known as Betaine (Jamaica) Limited) acquired the Jamaican undertaking of Team HGS Limited conducting the business of providing healthcare services to healthcare clients.
• 2022: Its Subsidiary, Sagility Philippines B.V. (formerly known as Betaine (PH) B.V.) acquired the undertaking of the branch office of Hinduja Global Solutions Limited in Philippines conducting the business of providing healthcare services to healthcare clients.
• 2022: Acquisition of the Indian undertaking of Hinduja Global Solutions Limited conducting the business of providing healthcare services to healthcare clients.
• 2021: The company was incorporated in July 2021 as ‘Berkmeer India Private Limited’.