Swiggy was incorporated as ‘Bundl Technologies Private Limited’ as a private limited company under the Companies Act, 1956, pursuant to the certificate of incorporation dated December 26, 2013, issued by the Registrar of Companies, Andhra Pradesh at Hyderabad. Subsequent to a change in its registered office from the state of Andhra Pradesh to the state of Karnataka pursuant to the Board resolution dated November 2, 2015, and the special resolution passed by its Shareholders on December 11, 2015, a fresh certificate of registration dated September 19, 2016, was issued by the Registrar of Companies, Karnataka at Bengaluru. The company changed its name to ‘Swiggy Private Limited’ pursuant to the Board resolution dated January 25, 2024, and the special resolution dated February 19, 2024, further to which a fresh certificate of incorporation dated April 1, 2024 was issued by the RoC, CPC. The company was subsequently converted into a public limited company pursuant to the Board resolution dated February 14, 2024 and special resolution passed by its Shareholders on February 19, 2024 and the name of the company was changed to ‘Swiggy Limited’. A fresh certificate of incorporation dated April 10, 2024 was accordingly issued by the RoC, CPC.

Swiggy is a new-age, consumer-first technology company offering users an easy-to-use convenience platform, accessible through a unified app - to browse, select, order and pay for food (Food Delivery), grocery and household items (Instamart), and have their orders delivered to their doorstep through its on-demand delivery partner network. Its platform can be used to make restaurant reservations (Dineout) and for events bookings (SteppinOut), avail product pick-up/ dropoff services (Genie) and engage in other hyperlocal commerce (Swiggy Minis, among others) activities. 

The company augments the value proposition to users through its membership programme called ‘Swiggy One’ providing discounts and offers; in-app payment solutions like digital wallet ‘Swiggy Money’ (a pre-paid payment instrument), ‘Swiggy UPI’, and Swiggy-HDFC Bank credit card for additional benefits. It offers comprehensive business enablement solutions to restaurant partners, merchant partners (that sell grocery and household items on its platform) and brand partners including its alliance partners such as analytics-backed tools to enhance their online presence and user base; fulfilment services for streamlining their supply chain operations; and last-mile delivery.

It caters to users’ needs of ease, immediacy, quality, variety, reliability and consistency in their food, grocery and household items consumption and other hyperlocal commerce needs. Although Food Delivery and Quick Commerce categories in India are large addressable markets that are witnessing rapid online penetration, they are relatively nascent and have high growth headroom. Due to high frequency, habit formation and recall value, these categories have the potential to unlock additional revenue through monetisation of ancillary services. Its experience, execution capability and network of users and partners, together with its innovation-led approach, positions it well to tap into this growing market opportunity.

Business area of the company

The company is a consumer-first technology company offering users an easy-to-use convenience platform - to browse, select, order and pay for food (Food Delivery), grocery and household items (Instamart), and have their orders delivered to their doorstep through on-demand delivery network. 

Awards, accreditations, and accolades

• 2017: Winner in the category of ‘Startup of the Year’ at The Economic Times Startup Awards 2017.
• 2017: Winner of the Digital Solution of the Year Award 2017 Rank II at the Financial Express’ Express IT Awards.
• 2019: Commended with ‘Exemplary Position’ under the ‘E-Commerce Logistics’ category at the Confederation of Indian Industry’s 2019 Supply Chain and Logistics Excellence Awards.
• 2020: Winner of the ‘Outstanding Performance in Logistics & Supply Chain’ award at the Confederation of Indian Industry’s 2020 Supply Chain and Logistics Excellence Awards.
• 2021: Winner at the 11th edition of the Aegis Graham Bell Awards 2020 in the category of ‘Innovation in Transport Tech’.
• 2021: Received certificate of recognition at the AmbitionBox ‘Best Places to work in India’ at the Employee Choice Awards 2021
• 2021: Commended with ‘Excellent Position’ under the ‘E-Commerce Logistics’ category at the Confederation of Indian Industry’s 2021 Supply Chain and Logistics Excellence Awards.
• 2022: Received certificate of recognition at the AmbitionBox “Best Places to work in India” at the Employee Choice Awards 2022.
• 2022: Winner in the ‘Best Employer Brand on LinkedIn – Between 1,000 and 5,000 Employees on LinkedIn’ category at the LinkedIn Talent Award 2022.
• 2023: Winner of the Cultimate Best Employer Brand 2023 Award.

History and milestones

• 2013: Incorporation of the Company.
• 2014: Launch of its Food Delivery business.
• 2015: First major fund raised by the Company.
• 2019: Expansion of the food delivery business to cover 500+ cities.
• 2020: Launch of ‘Swiggy Instamart’ and ‘Swiggy Genie’.
• 2021: Launch of membership program, ‘Swiggy One’.
• 2022: Acquisition the Dine Out business and subsequent introduction of restaurant discovery, bookings and payments services through its app for dine-in.
• 2022: Expansion of Swiggy Instamart to cover 25 cities, 400+ Dark Stores and 8,400+ SKUs.
• 2022: Launch of ‘Swiggy Minis’.
• 2023: Launch of a Swiggy-HDFC Bank co-branded credit-card.
• 2023: Acquisition of 100% stake in Lynks.
• 2023: Launch of ‘Swiggy Mall’.
• 2023: Expansion of EV fleet to 7,500 active electric vehicles.
• 2024: SwiggyOne members crossed over 5.7 million members.
• 2024: Crossed 110 million ever transacted users on its platforms.