TBO Tek
TBOTEK · Hospitality > Travel Services Listing date: May 15, 2024

The company was incorporated as ‘Tek Travels Private Limited’ in New Delhi as a private limited company under the Companies Act, 1956, pursuant to a certificate of incorporation dated November 6, 2006, issued by the Registrar of Companies, Delhi and Haryana at New Delhi (RoC). Thereafter, the name of the company was changed to ‘TBO Tek Private Limited’ and a fresh certificate of incorporation dated October 22, 2021 was issued by the RoC. Subsequently, the company was converted into a public limited company and the name of the company was changed to ‘TBO Tek Limited’ and a fresh certificate of incorporation dated November 3, 2021 was issued by the RoC.

The company is one of the leading travel distribution platform in the global travel and tourism industry, providing a wide range of offerings operating in many countries by providing Buyers with a comprehensive travel inventory according to the needs of their customers; and supporting a wide range of currencies along with forex assistances. Its platform allows the large and fragmented base of Suppliers to display and market inventory to, and set prices for, the large and fragmented global Buyer base. For Buyers, its platform is an integrated, multi-currency and multi-lingual one-stop solution that helps them discover and book travel for destinations worldwide, across various travel segments such as leisure, corporate and religious travel. It has two key revenue models for its transaction, i.e., B2B Rate Model where it receives inventory from Suppliers on which it applies a certain mark-up and pass on to the Buyers and Commission Model where its Suppliers fix the price at which they want to sell to the end traveller on which receive commission from the Supplier part of which it retains and part of which it share with the Buyer.

The company’s business solutions aim to solve problems of discovery, reliability, transactions, and service by aggregating global travel supply and global travel demand on one platform and by enabling Buyers and Suppliers to transact seamlessly. It aggregates supply from hotels, airlines, car rental companies, transfer providers, cruise companies and other via direct connectivity or through third party aggregators. It classifies Buyers into two broad categories, Retail Buyers and Enterprise Buyers. Retail Buyers are typically small businesses such as travel agencies or travel advisors operating independently. They use its retail selling platform to search, book and pay for global travel supply. On the other hand, Enterprise Buyers comprise large travel businesses such as tour operators, travel management companies and online travel agencies, as well as digital native businesses such as ecommerce portals and super apps. Enterprise buyers usually use its Extensible Markup Language (XML) or JavaScript Object Notation (JSON) application programming interface (API) to transact through its platform. Through its platform, hotels across the world are able to share live inventory and pricing information with it in multiple ways, including through XML feeds, JSON feeds or through its extranet platform. Its Supplier universal API engine aggregates hotel data from all sources and performs multiple data cleaning and consolidation processes. Once ready, its analytical models assess the data and push pricing and personalization recommendations to the Retail Buyer interface of its platform. Its Buyers, while searching to make bookings through the platform, view geo-centric recommendations personalized for them, which facilitates a fast-booking experience. The platform also settles payments on both, the Buyer and Supplier fronts, managing for multiple currencies at both ends.

Business area of the company

TBO Tek is a travel distribution platform that offers travel inventory according to the needs of its customers and supports a wide range of currencies along with forex help. It simplify the business of travel for suppliers such as hotels, airlines, car rentals, transfers, cruises, insurance, rail and others (collectively, Suppliers), and retail buyers such as travel agencies and independent travel advisors (Retail Buyers); and enterprise buyers that include tour operators, travel management companies, online travel companies, super-apps and loyalty apps (Enterprise Buyers, together with Retail Buyers, Buyers) through its two-sided technology platform that enables Suppliers and Buyers to transact seamlessly with each other. 

Awards, accreditations, and accolades

  • 2007: Selected for 100 IT innovators listing in the Market Facing Innovation – Startup category.
  • 2010: Top Agent Award by Malaysia Airlines for Travel Boutique Online.
  • 2010: Outstanding Contribution in the year 2010-11 by British Airways for Travel Boutique Online.
  • 2014: Best Travel Portal by India Travel awards West -2014 for Travel Boutique Online.
  • 2015: India’s Top 100 Travel Producers Award to Trave Boutique Online by OTM (Outbound Travel Mart) India’s Top 100 Travel Producers Award 2015.
  • 2015: Innovative Edge in Online B2B Marketplace by Asia Jury Choice Awards 2015 to Travel Boutique Online.
  • 2015: The World’s Greatest Brands -India by Asia One 2015-2016 to Travel Boutique Online.
  • 2016: Continuous Support by Air India for Travel Boutique Online.
  • 2016: Most outstanding online travel company-B2B awarded by Travel and Hospitality Awards 2016 to Travel Boutique Online.
  • 2017: Middle East’s Leading B2B Travel Provider by World Travel Awards for TBO Holidays by World Travel Awards.
  • 2017: Most Enterprise Travel Agent Award by Air Arabia to Travel Boutique Online.
  • 2018: Middle East’s Leading B2B Travel Provider by World Travel Awards for TBO Holidays by World Travel Awards.
  • 2018: India’s Leading B2B Travel Provider 2018 by World Travel Awards for Travel Boutique Online by World Travel Awards.
  • 2018: Top Agent’s Award by Singapore Airlines for Travel Boutique Online.
  • 2018: Star Revenue Performers in Upper and Premium Cabin for 2017-18 by Virgin Atlantic for Travel Boutique Online.
  • 2018: Best B2B Online Portal by Travel Scapes Awards – 2018 for Travel Boutique Online.
  • 2018: Award of excellence by Air Canada to Travel Boutique Online.
  • 2018: Asia’s Leading B2B Travel Portal for TBO Holidays by World Travel Award.
  • 2019: South America’s Leading B2B Travel Provider for TBO Holidays by World Travel Awards.
  • 2019: Best online travel booking site 2019 for Travel Boutique Online awarded by SATTE.
  • 2019: Best online travel agency awarded to Travel Boutique Online awarded by FICCI Travel and Tourism Excellence Awards 2019.
  • 2019: World’s Leading B2B Travel Provider for TBO Holidays by World Travel Awards.
  • 2019: India’s Leading B2B Travel Portal for TBO Holidays by World Travel Awards.
  • 2020: Top performing partner during 2019-20 by Air Asia.
  • 2020: South America’s Leading B2B Travel Provider for TBO Holidays by World Travel Awards.
  • 2020: Middle East’s Leading B2B Travel Portal for TBO Holidays by World Travel Awards.
  • 2020: World’s Leading B2B Travel Provider for TBO Holidays by World Travel Awards.
  • 2020: India’s Leading B2B Travel Portal for Travel Boutique Online by World Travel Awards.
  • 2020: Top performing partner during 2019-20 by Air Asia.
  • 2020: South America’s Leading B2B Travel Provider for TBO Holidays by World Travel Awards.
  • 2020: Middle East’s Leading B2B Travel Portal for TBO Holidays by World Travel Awards.
  • 2020: World’s Leading B2B Travel Provider for TBO Holidays by World Travel Awards.
  • 2020: India’s Leading B2B Travel Portal for Travel Boutique Online by World Travel Awards.
  • 2021: Outstanding efforts and success towards 2021 & 2022 by Qantas.
  • 2021: India’s Leading B2B Travel Provider for tbo.com by World Travel Tech Awards.
  • 2021: India’s Leading B2B Travel Portal for tbo.com by World Travel Tech Awards.
  • 2022: Holistic Large Data Management award by The Economic Times Data Con Awards to TBO.com.
  • 2022: Top producers at Maldives 2022 award by TTM, for Island Hopper (TBO).
  • 2022: IHCL recognises TBO for the invaluable support and for being an integral part of the company’s growth journey through the summer of 2021.
  • 2022: Top Producers award by Adaaran Maldives for Island Hopper.
  • 2023: Platinum award for TBO Tek Ltd. by Sterling Holidays.
  • 2023: Top Performer award for Travel Boutique Online by Gulf Air.
  • 2023: Best Cruise Aggregator (B2B) award for tbo.com by AC&M Tourism awards.
  • 2023: Best Business Partner (North Zone) award for tbo.com by Cordelia Cruises.
  • 2023: Best Online Travel Platform – B2B award for tbo.com by ET Travel Worl.
  • 2023: Top Performer – National Agent (2022-23) for TBO Tek Ltd. by Singapore Airlines.
  • 2023: Island Hopper (TBO) received recognition as the Gold Partner of the year 2023, from Sun Siyam Reso.
  • 2024: Award for outstanding collaboration to TBO Tek Limited by Jetstar.
  • 2024: Platinum travel agency certificate to Travel Boutique Online by Vietnam Airlines.
  • 2024: Top Agent Award 2023 for TBO TEK LTD by Malaysian Airlines.
  • 2024: Recognition of TBO.com as a strategic partner by Sentosa.
  • 2024: Top producer 2023 award by Angsana Velavaru, for Island Hopper.
  • 2024: Star partner award to TBO Tek Limited by Sterling for exceptional performance in first half of FY 24.

Major events and milestones

  • 2006: Incorporation of the company.
  • 2007: The company issued its first ticket on the portal.
  • 2011: The company incorporated its subsidiary, Tek Travels DMCC.
  • 2012: MIH India Holdings Limited (Naspers) acquired stake in the company.
  • 2014: Tek Travels DMCC signed an agreement with Amadeus IT Group for Middle East with respect to technology solutions.
  • 2015: The company’s indirect subsidiary TBO Brasil was incorporated.
  • 2016-17: The company crossed a milestone of 10,000 monthly transacting buyers.
  • 2017-18: The company achieved a milestone of Rs 67,000 million ($1.05 billion) annual business GTV.
  • 2018: Standard Chartered Private Equity (SCPE) acquired the stake of MIH India Holdings Limited in the Company.
  • 2019: The company had acquired the business websites www.islandhopper.in and the domain www.res.clickitbookit.travel from Orange Tourism Solutions Private Limited.
  • 2020: The company incorporated its subsidiary, TBO Cargo.
  • 2021: The company had acquired travel business including intellectual property, goodwill, insurance policies etc. from Gemini Tours and Travels.
  • 2021: The company’s indirect subsidiary, TBO LLC was incorporated in USA.
  • 2021: Launch of Zamzam, an online portal for completing the full process of Umrah booking.
  • 2021: Launch of Paxes, a software-as-a-solution based platform for corporates and TMCs to manage business travel globally.
  • 2021: TBO Academy signed a co-marketing agreement with Saudi tourism authority.
  • 2021: The company launched RailEurope and TBO Marine business.