Thomas Cook (India) (TCIL), set up in 1881, is the leading omnichannel travel company in the country offering a broad spectrum of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Value Added Services, and Visa Services. It operates leading B2C and B2B brands including Thomas Cook, SOTC, TCI, SITA, Asian Trails, Allied TPro, Australian Tours Management, Desert Adventures, Travel Circle International Limited, Sterling Holiday Resorts Limited, Distant Frontiers, TC Tours, Digiphoto Entertainment Imaging (DEI), Go Vacation, Private Safaris East & South Africa. As one of the largest travel service provider networks headquartered in the Asia-Pacific region, The Thomas Cook India Group spans around many countries across and several continents.

TCIL is also India’s largest non-bank forex service provider, supported by an extensive physical and digital network. Under the Sterling brand, the Company manages a nationwide resort chain focussed on experiential hospitality, while its digital imaging business under DEI delivers tech-enabled photography solutions at major global attractions. Together, these businesses form an integrated platform delivering end-to-end travel and financial solutions.

Business area of the company

The company is a leading integrated travel and financial services company headquartered in India. Backed by the Fairfax Group, TCIL operates across many countries and several continents through a diversified and customer-centric business model. The company offers a comprehensive portfolio across four core verticals: travel and travel related services, foreign exchange, hospitality, and digital imaging. 

Products & Services

• Holidays
• Honeymoon Packages
• Foreign Exchange (FOREX)
• Meetings, Incentives, Conferences & Exhibitions (MICE)
• Gift Cards
• Travel Insurance
• Flights
• Hotels
• Travel Blog
• Corporate travel

Awards/ Recognitions

• 2022: CIO100 Award for digital innovation 2022.
• 2022: CNBC-TV18 & ICICI Lombard India Risk Management Award - Travel & Leisure Category 2022 & 2021
• 2022: IAMAI India Digital Awards 2022
• 2022: The Outbound Tour Operator of the Year 2022 at the SATTE Awards
• 2023: Winner of the Corporate Citizen Award (Travel Tourism & Hospitality) at the Corporate Citizen Conclave & Award 2023
• 2023: Best Tour Operator at India Travel Awards North 2023
• 2024: MICE Tour Operator of the Year - Outbound at SATTE 2024
• 2024: 'Masters of Risk - Travel & Hospitality' at India Risk Management Awards 2024
• 2024: MICE Travel Agency (Outbound) at the Economic Times MICE & Wedding Tourism Awards 2024
• 2024: MICE Travel Operator of the Year (2024 & 2023) at The Economic Times Travel & Tourism Annual Awards
• 2024: Outbound Travel Operator of the Year (2024) 
• 2025: MICE Powerhouse at MaxiiiMICE Awards 2025
• 2026: ET Edge’s Best Organizations for Women (BOW) 2026

Milestones

• 1881: Commenced India operations (Mumbai)
• 1983: Initiated journey as a listed company
• 2012: Acquisition of 87% stake by Fairbridge in the company
• 2013: The company acquires 74% stake in Quess Corp (previously IKYA Human Capital Solutions Private Limited)
• 2014: Announced merger with Sterling Holiday Resorts (India) in a cash and stock deal
• 2015: Acquired Luxe Asia via its subsidiary Thomas Cook Lanka (Pvt) Ltd.
• 2015: Acquired Kuoni Group’s Travel operations in India and HK
• 2017: Completed acquisition of Kuoni’s global DMS network across 22 countries and 5 continents
• 2017: Concluded acquisition of Forex and Travel businesses of Tata Capital
• 2018: Quess Corp has been re-classified as an associate company
• 2018: Thomas Cook India Group approved the acquisition of a 24% strategic stake in TravelJunkie Solutions Private Limited
• 2019: Its Group acquired a 51% stake in DEI Holdings Limited (DEI)
• 2019: Completion of Corporate Restructuring process - Demerger of Human Resource Services Business of Thomas Cook (India) Ltd into Quess Corp Ltd on a going concern basis
• 2019: TCIL acquired the rights to the Thomas Cook Brand in perpetuity for the India, Sri Lanka & Mauritius markets
• 2019: SOTC celebrates its 70th Anniversary
• 2020: Agreement to take over the portfolio of dnata Travel India’s Corporate Travel business
• 2021: Preferential allotment of Optionally Convertible Cumulative Redeemable Preference Shares (OCCRPS) to Fairbridge Capital (Mauritius) Limited on a private placement basis
• 2021: Inaugurated a new Gold Circle Partner franchise outlet in Gandhinagar, Gujarat.
• 2021: Signed a strategic agreement with the Maldives Marketing and Public Relations Corporation to enhance visibility and visits to the destination.
• 2021: Expanded its footprint in Maharashtra with the launch of a new Gold Circle Partner franchise outlet in Kolhapur.
• 2021: Inaugurated its first Gold Circle Partner franchise outlet in Jammu with a focus to leverage the growth potential of the region.
• 2021: Expanded its footprint in Uttar Pradesh with the launch of a new Gold Circle Partner franchise outlet in Varanasi.
• 2022: Partnered with Mastercard and HDFC Bank to launch an exciting Dubai Holiday campaign.
• 2022: Inaugurated a new Gold Circle Partner (franchise) outlet in Ludhiana, Punjab.
• 2022: Opened Gold Circle Partner (franchise) outlet in the city centre of Ghaziabad to capitalise on the strong and growing potential of the city and region.
• 2022: Inaugurated a new Gold Circle Partner (franchise) outlet in Vadodara to capitalise on the strong and growing travel opportunity from the region.
• 2022: Inaugurated a new Gold Circle Partner (franchise) outlet in Agra to capitalise on the strong and growing travel opportunity from the region.
• 2022: Fairbridge Capital (Mauritius) increased holding in Thomas Cook (India) to 72.34%.
• 2022: Launched FX-Now - a pioneering digital tool that empowers its corporate segment with convenient, customizable and contactless end-to-end foreign exchange services.
• 2023: Inaugurated a new Gold Circle Partner (franchise) outlet in Delhi NCR to capitalise on the strong and growing travel opportunity from the region.
• 2024: Thomas Cook (India) and its Group Company, SOTC Travel, launched a ground-breaking initiative - exclusive charter flights to Paro (Bhutan) from Bengaluru, starting April 2024.
• 2024: Thomas Cook (India) and its Group Company, SOTC Travel, operated their inaugural charter taking off from Bengaluru to Paro (Bhutan) at 100% capacity. 
• 2024: Thomas Cook (India) and its Group Company, SOTC Travel launched an AI-powered platform to help customers plan their customised holidays, check availability and book in minutes.
• 2024: Thomas Cook (India) and its Group Company, SOTC Travel entered into exclusive 24-month strategic partnership with Malaysia Aviation Group (Malaysia Airlines).
• 2024: Inaugurated its new franchise outlet in Gurugram, to tap into the high-growth market of the Delhi-NCR region and surrounding areas.
• 2025: Signed a memorandum of understanding (MoU) with Georgia National Tourism Administration
• 2025: Thomas Cook’s wholly owned subsidiary -- Sterling Holiday Resorts launched Sterling Rudraksh Jaisalmer, marking a significant milestone as its 59th resort in its 50th destination.
• 2025: Inaugurated a new owned-store in the high potential Balewadi region.
• 2025: Inaugurated a new outlet in the high potential market of Siliguri. The new outlet expands the company’s network to 10 locations in the state of West Bengal.
• 2025: Expanded its network in Bengaluru with the introduction of foreign exchange services at its outlet in Sahakara Nagar.
• 2025: Thomas Cook’s wholly owned subsidiary -- Sterling Holiday Resorts launched Sterling GK Exotica, Dehradun, a premium 36-key boutique hotel located in the heart of the city on Saharanpur Road.
• 2025: Launched its new franchise outlet in the high potential market of Davangere, Karnataka.
• 20296: Thomas Cook (India) and its group company SOTC Travel entered into a strategic partnership with Booking.com
• 2026: Launched a unique trip cancellation due to visa rejection cover - a pioneering, groundbreaking insurance solution that safeguards travellers against financial losses arising from visa rejections.